Isuzu Truck (UK) Limited

From the production of their first truck in 1918, Isuzu Motors has become one of the world leaders in the design and manufacture of light and medium commercial vehicles. Total sales of some 27 million trucks in 140 countries, including some of the most inhospitable environments in the world, stands testament to the calibre of the trucks themselves.
Launched in the UK as recently as 1996, Isuzu Truck (UK) has created a business and team of people that are serious contenders within the Commercial Vehicle sector.

Topics Covered

Customer Care	Isuzu Truck operates an award winning customer care programme that can easily be adapted to cater for many sectors. They demonstrate a unique approach and show how their people interface with customers in order to fulfil customer expectations.
Innovation	How Isuzu Trucks UK came to be. When establishing the company in 1996 their approach was to be completely different to anything else seen in the industry by being the first truly customer facing truck manufacturer.
People Issues	Building a team environment. Flexible working with staff to obtain the best from all. Retaining a customer and people-friendly culture.

Dates

Topic	Capacity	Status	Location
11th November 2008
Customer Care, Innovation, People Issues	8	Taking Bookings	Hertfordshire