HFL Limited

HFL is a creative and innovative company, striving to adopt and develop best practice in a novel business sector – doping control for horseracing, greyhound racing and human sports.

We would aim to share our experiences in the best practices that we are developing, applied in a laboratory-based company delivering analytical chemistry on a contract research basis.

Topics Covered

Benchmarking and Performance Measurement	A practical approach to the development of key performance indicators, directly linked to strategy development and benchmarking
Creativity and Innovation	A practical, systematic approach to continuous and discontinuous improvement
Releasing the Potential of the Individual	Active approach to the development of individual behaviour, linked to a competency matrix (competence defined as knowledge + experience + behaviour)
Knowledge Management	Active management of the organisation and dissemination of knowledge, via mind-mapping, software, intranet and a knowledge curator
Business Excellence	Based on the creation of a strong vision and mission, an eclectic approach to the assimilation of best practice, using the business excellence model as an ultimate measure of success

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