Styles & Wood Ltd

Styles & Wood is the leading provider of Property Services to Britain’s major retailers. Our service covers all aspects of store development from store design through store fit-out and refurbishment to data management, store maintenance and merchandising. We provide customers with a single source solution through four Styles & Wood service brands – StoreFit, StorePlanning, StoreData and StoreCare.

Topics Covered

People Issues	We recognise that people are the main asset of the organisation. The creation of an environment that allows people to fully develop their potential is a principle business driver. Additionally we cultivate an open management style and encourage communication at all levels to allow our people to maximise their own abilities and potential through a no blame culture. In recognition of the contribution of our people to the sustained success of the business we have aligned our remuneration and benefits packages to fully reflect the importance of all colleagues to the business.
Customer Service	We are committed to the management of relationships with our clients through defined objectives, operating practices and values set out within our Customer for Life Programme. We continuously measure and benchmark our customer performance setting targets that are consistently achieved and constantly review practices as part of a customers – orientated philosophy. The success of the Customer for Life Programme is based on the consistent endeavour to deliver innovative solutions which meet the needs of our clients to their complete satisfaction and in the most cost-effective way.
Leadership	We have recently been presented with The UK Business Excellence Award for Leadership, at Styles & Wood we encourage and claim to achieve strong leadership throughout the organisation. Our Board of Directors are all energetic inspirational leaders and together with our Managers they uphold the company’s Mission and Values. Our leaders play an important role in an ongoing pursuit of Excellence.

Dates

Topic

Capacity

Status

Location