It's not Magic!

It’s Not Magic!
Creating the Optimum Customer Experience

At Woburn Safari Park

Onsite Insights have teamed up with specialist training consultants THM to create “A theme park for the business mind” - our brand new programme of events designed to help you bring fresh, innovative thinking to the top business challenges of today.

The theme park opens with “It’s Not Magic”, a focus on CUSTOMERS, showcasing how we can better understand our customers and improve their experience with us as organisations. Creating an excellent CUSTOMER EXPERIENCE is critical in today’s competitive market place.

Our “It’s NOT magic!” event is led by Garry Marsh, Director of THM, who draws on 12 years of experience at Microsoft and MSN. This innovative, thought-provoking day will provide you with a set of ideas and methods to:

Create and enhance your customer service
Optimise the customer experience
Differentiate yourselves from your competition
Measure the experience you deliver.

Garry will be joined by a special guest speaker from our hosts at Woburn, previous winners of the Unisys Service Excellence Award, to bring you insights and best practice that will help you develop new ideas and thinking in your business.

Places are just £250 plus VAT per person. The package includes lunch, parking and a chance to meet some wild animals – and that’s just in the training session.

To book your place call the team on 023 9246 8978
Or email us on info@uk-oi.co.uk

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