best practice visits
throughout the UK

Buhler Sortex Ltd

Image of Buhler Sortex Ltd's Logo

Buhler Sortex is a world leader in innovation and delivery of sorting solutions to the global food and non-food processing industries. We design, manufacture and supply optical sorting machines to over 100 countries throughout the world. The machines are used to detect and remove unwanted and blemished material from products such as rice, coffee, nuts, vegetables, etc. We are a low volume, high value, high technology assembly operation utilising modern manufacturing techniques.

Visit in 60 seconds

Customer Care … After sales service … Lean Manufacturing … Single piece flow … Shadow Boards for Tools … Kanban … Kaizen Events … OEE … Visual Management … Process Flow … Five S (5S) … Waste reduction … Organisational structure … Teamworking … Communications … Culture change

Topics covered by Buhler Sortex Ltd


Customer Service

Sortex identifies its customer needs through the use of focus groups and harnessing the Internet and other media. The organisation of world-wide field support and corrective action processes has demonstrably improved the company’s after sales performance.

Manufacturing Issues

Cell manufacturing, demand management, value engineering and lean tools have all been successfully introduced to tackle problems relating to quality, cost, variable demand, low batch sizes, numerous product options and a need for delivery to their customers.

People & Leadership

Sortex has benefited from the introduction of a flat organisational structure, empowering its workforce, teamworking and greatly improved internal communications. A significant cultural change has been achieved which they will share with visitors.

Information

Buhler Sortex Ltd dates
Visit dateVisit TopicsVisit Location
Wed, 7th Apr 2010 - Customer Service
- Manufacturing Issues
- People & Leadership
London
Wed, 7th Jul 2010 - Customer Service
- Manufacturing Issues
- People & Leadership
London
Wed, 27th Oct 2010 - Customer Service
- Manufacturing Issues
- People & Leadership
London
Testimonials about Buhler Sortex Ltd
“As my first such visit, I was very impressed with the hosts presentations, their objectives, goals and achievements.”
“Well organised and very professional.”
“Very impressed on all levels – a good company to demonstrate good business practices.”
“Knowledgeable presenters, clear messages, positive.”
“Very well presented.”
Very knowledgeable and very good visual management.
“Very useful visit providing a great insight on lean manufacturing and the ability to see where we are aiming for.”
It was an excellent opportunity to get an excellent exposure to the manufacturing process of a lead organisation in their field. Also, the ideas being incorporated by HR to harmonise and give a sense of value to the workers is excellent.
Very open and honest.
Everything on the floor was very visual and clear to see what needed to get done.
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