|
||||||||||||||||||
| People Development and Leadership | Grow your staff with your business Staff Training and development – promote from within Documentation of processes, NVQ in Lean IIP· ISO standards |
| Sales, Marketing & Customer Care | Building markets – commercial and trade· Smoothing out demand. Growing the business· Quality is everything· Customer care and aftercare·(CRM and ERP) Elite Sales programme |
| Strategy development & Planning | History of the business· Challenges faced· Move to new premises· Bridging the skills gap· Capital investment in new plant· Lean makeover |
| Topic | Capacity | Status | Location |
| 13th November 2008 | |||
| People Development and Leadership, Sales, Marketing & Customer Care, Strategy development & Planning | 12 | Taking Bookings | Perivale |